Osborne Digital Marketing Privacy Policy

Last Updated: March 16, 2026

Osborne Digital Marketing, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website osbornedm.com, use our services, or communicate with us in any way.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name
  • Email address
  • Mobile phone number
  • Mailing address
  • Business name and job title
  • Website URL
  • Payment information
  • Any other information you include in emails, contact forms, consultation requests, or other communications with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited and time spent on each page
  • Date and time of visits
  • Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To respond to your inquiries, comments, or questions
  • To send you administrative information, such as updates about your account or changes to our terms
  • To send you marketing communications, if you have opted in to receive them
  • To send you SMS/text messages, if you have explicitly opted in through our SMS consent mechanism
  • To process transactions and send related information, including purchase confirmations and invoices
  • To improve our website, services, and customer experience
  • To monitor and analyze usage trends and preferences
  • To detect, prevent, and address technical issues, fraud, or illegal activities
  • To comply with applicable legal obligations

SMS/Text Messaging Privacy

When you provide your mobile phone number and explicitly opt in to receive text messages from Osborne Digital Marketing (such as by checking the SMS consent checkbox on our website contact form), you consent to receive SMS and text messages from Osborne Digital Marketing, LLC.

Types of Messages: We may send you marketing messages about our digital marketing services, appointment reminders for scheduled consultations, follow-up messages after consultations, and responses to inbound inquiries you have submitted.

Message Frequency: Message frequency varies based on your interactions with us and the services you have requested.

Message and Data Rates: Message and data rates may apply. Please contact your mobile carrier for details about your text plan or data plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a one-time confirmation message and will no longer receive text messages from Osborne Digital Marketing unless you re-subscribe.

Help: For assistance with our SMS program, reply HELP to any message you receive from us, or contact us at info@osbornedm.com or (239) 266-7774.

Consent Not Required for Purchase: Your consent to receive text messages is not a condition of purchasing any goods or services from us. You may choose not to opt in to our SMS program and still use our services.

No Sharing of Mobile Information: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small data files stored on your device that help us improve your experience on our site.

We use the following types of cookies:

  • Essential Cookies: Required for the basic functionality of our website
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Marketing Cookies: Used to track visitors across websites and display relevant advertisements

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Analytics

We use Google Analytics and similar tools to collect and analyze information about the use of our website. These services may collect information about your online activities over time and across different websites. For more information about Google Analytics and how to opt out, visit Google Analytics Opt-out.

Third-Party Pixels and Cookies

We and/or our partners may use pixels and pixel tags, and place, read, or use cookies that collect information from your device and/or Internet browser. These cookies do not contain personally identifiable information. However, it may be possible for our third-party business partners to combine it with other information in order to identify your email address or other personally identifiable information about you.

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery, hosting, analytics, and payment processing. These service providers are contractually obligated to use your information only for the purpose of providing services to us.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: If our company or our assets are acquired by another company, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
  • Protection of Rights: We may disclose your information if we believe in good faith that such disclosure is necessary to protect and defend our rights or property, or the safety of our users or the public.

We do not share, sell, rent, or trade your mobile phone number or SMS opt-in data with any third parties or affiliates for marketing or promotional purposes at any time.

Data Security

We use commercially reasonable measures to protect the security of your personal information. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Email Communications

Should you decide to stop receiving email communications or newsletters from us, you may opt out by following the unsubscribe instructions provided in the email, or by contacting us at info@osbornedm.com.

SMS/Text Messages

You may opt out of receiving text messages at any time by replying STOP to any message. You may also contact us at info@osbornedm.com or (239) 266-7774 to request removal from our SMS program.

Access and Correction

You may request access to, correction of, or deletion of your personal information by contacting us at info@osbornedm.com.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Links to Third-Party Websites

Our website may contain links to third-party websites. We have no control over and are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Osborne Digital Marketing, LLC
401 East Las Olas Boulevard, Suite 1400
Fort Lauderdale, FL 33301
Email: info@osbornedm.com
Phone: (239) 266-7774

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