Osborne Digital Marketing Privacy Policy

Last Updated: February 25, 2026

Osborne Digital Marketing, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website osbornedm.com, use our services, or communicate with us in any way.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide to us, including but not limited to:

Full name
Email address
Phone number (including mobile phone number)
Mailing address
Business name and job title
Website URL
Payment information
Any other information you include in emails, contact forms, consultation requests, or other communications with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

Internet Protocol (IP) address
Browser type and version
Operating system
Referring website URLs
Pages visited and time spent on our website
Date and time of visits
Cookies and similar tracking technologies

Information From Other Sources

We may receive information about you from publicly available sources, business databases, social media platforms, and third-party marketing partners. This information may be combined with other information we collect about you.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services
To respond to your inquiries, consultation requests, and customer service needs
To send you marketing communications, including emails, text messages, and other promotional materials about our services (with your consent where required)
To process transactions and send related information such as invoices, receipts, and payment confirmations
To send appointment reminders and follow-up communications
To personalize your experience and deliver content relevant to your interests
To improve our website, products, and services
To comply with legal obligations and enforce our terms

SMS and Text Message Communications

By providing your phone number to Osborne Digital Marketing through our website contact forms, during phone consultations, at industry events, or through any other means of communication, you consent to receive SMS and text messages from Osborne Digital Marketing. These messages may include:

Marketing information about our digital marketing and business coaching services
Appointment reminders and scheduling confirmations
Follow-up messages related to consultations or service inquiries
Responses to your inbound questions or requests
Service updates and important notifications

Message Frequency: Message frequency varies based on your interactions with us and the services you have requested.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Osborne Digital Marketing is not responsible for any fees charged by your mobile carrier.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and you will no longer receive SMS messages from us unless you re-subscribe.

Help: For assistance with our text messaging program, reply HELP to any message you receive from us, or contact us at info@osbornedm.com or (239) 266-7774.

No Requirement to Consent: Your consent to receive text messages is not a condition of purchasing any goods or services from us.

No Sharing: We will not share your phone number or SMS opt-in data with third parties for their marketing purposes. SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with any third parties.

Email Communications

We may send you promotional emails about our products, services, and special offers. You may opt out of receiving promotional emails at any time by following the unsubscribe instructions provided in the email or by contacting us at info@osbornedm.com. Even after opting out of promotional emails, we may still send you transactional or service-related communications.

Cookies and Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to collect information about your browsing activity on our website. These technologies help us analyze website traffic, personalize content, serve targeted advertisements, and improve our services.

We and our third-party partners may use cookies and tracking technologies to deliver personalized advertising and to associate your browsing behavior with certain online activity such as opening emails or visiting websites. This information may be used to customize ads and content.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

You may also manage your advertising preferences through the following platforms:

Digital Advertising Alliance opt-out platform
Network Advertising Initiative opt-out platform

Disclosure of Your Information

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business, providing our services, processing payments, or servicing you, provided that those parties agree to keep your information confidential.
Business Partners: If we believe a third party can better assist with your consultation or service request, we may share relevant information with that party.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law, in response to valid legal process, or to protect the rights, property, or safety of Osborne Digital Marketing, our users, or the public.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links

Our website may contain links to third-party websites, including websites we have created or manage for clients. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccurate information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails, replying STOP to text messages, or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Osborne Digital Marketing, LLC
401 East Las Olas Boulevard, Suite 1400
Fort Lauderdale, FL 33301
Email: info@osbornedm.com
Phone: (239) 266-7774

Governing Law

This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict of law provisions.